What method do you use for cleaning?
Do I need to vacuum before the crew arrives?
What do you consider as an area?
We charge by the sq. ft. depending on your needs. We have three packages: Traffic clean moving no furniture/ Light furniture small things/ Move all furniture and clean underneath everything. This is the easiest and fairest way to charge. Give Lakeshore Carpet Care a call for a free in-home estimate at 1-231-852-4663.
How long will it take to clean my carpets?
Do you move furniture?
As stated above we will tailor the cleaning room by room for your needs. We are professionally trained to move your furniture, and return it to its rightful place when cleaning is completed. There are several items we do not move, such as pianos, electronics, china cabinets, waterbeds, some large beds, dressers with mirrors, etc. We do suggest you remove items off your furniture like plants, lamps and knick knacks.
How long will it take for my carpet to dry?
Dry time is affected by humidity, temperature, and airflow to the area. It can take anywhere between 8 and 24 hours for the carpet to completely dry, depending on the aforementioned variables. Using fans in any rooms cleaned and turning your air conditioning or heating system on, depending on the time of year, can help accelerate drying time. Be sure to leave the protective blocks under furniture legs and any paper used with upholstered items in place until the carpet and/or furniture is completely dry to avoid any color transfer. You may walk on your carpet immediately after cleaning, but avoid wearing street shoes, as they may re-soil your carpet. We suggest wearing clean rubber soled shoes. Be especially careful when walking from damp, carpeted areas on to non-carpeted areas to avoid slipping.
I have heard that cleaning my carpet makes it soil faster. Is this true?
The problem results from residues being left in the carpet which attract dirt. Usually, this is caused by using soap in the cleaning process that hasn’t been rinsed out completely. Our specially formulated solution and hot water extraction cleaning process leaves little to no residue behind to attract dirt.
I have had my carpet cleaned, but the spots reappeared. What should I do?
Although most spots removed from carpet do not reappear, some substances in carpet backing may wick to the surface after cleaning. If this happens, please call us back as soon as possible.
Do you guarantee removal of all sports or stains in the carpet?
After my carpet was cleaned, it has bubbles or ripples in the carpet. What caused this?
As the carpet dries, these bubbles or ripples should start to lay flat again. Once it is dry they should be virtually unnoticeable. This is usually a sign that the carpet needed re-stretching prior to the cleaning. If these ripples do not go away after it is completely dry, please call us back as soon as possible.
Why do your prices vary from other carpet cleaners?
When comparing prices, make sure you ask a lot of questions and please keep a few things in mind. Our price includes treating for spots, having an IICRC Certified Technician in your home, and a 10-day satisfaction policy. There are no hidden fees or additional charges. Also, we never sub-contract, so you will always have properly trained employees. This is what allows us to stand behind all our work.
How do you guarantee customer satisfaction?
How often do manufacturers recommend professional cleaning?
Manufacturers recommend having upholstered furniture professionally cleaned every 12 to 24 months, depending on use.
How does Lakeshore Carpet Care clean upholstered furniture?
The tag on my furniture recommends a dry cleaning method. Can you clean it?
What does professional cleaning do to the protective coating I purchased with my upholstered furniture?
While professional cleaning may impact the protective coating on your furniture, the dry soils that accumulate on it over time – along with the strain of daily living – cause this coating to deteriorate. To keep your valuable upholstered furniture protected from the damage of dry soil, we can re-apply this coating following cleaning.
Repair & Dyeing
How long will it take my furniture to dry?
Your specific upholstery fabric will determine which cleaning method we use. While the cleaning method, along with optional protector application, determines the drying time, typical dry time ranges from 6 to 12 hours.
Are you an IICRC Master Certified Technician?
I am an IICRC Master Certified Technician and am certified in: carpet and upholstery cleaning, odor control, water restoration, carpet repair and dyeing,